Cancel Query Parameter

This is one of the good feature of Post 7.7 Siebel Application.

  1. Navigate to Administration – Server Configuration, Enterprises, and then Component Definitions.
  2. Query for Call Center Object Manager (ENU) and select it.
  3. In Component Parameters, change the CancelQueryTimeOut parameter to:CancelQueryTimeOut = timeout

    where timeout is any integer of zero or greater. Eg : 15

    NOTE:  A timeout value of less than zero, for example, -1, disables the feature.

  4. Restart the Siebel Server.
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