Following are the steps :
Navigate to Site Map >> Administration – Communication >> Communications Drivers and Profiles
Select “Internet SMTP/POP3 Server”
Under the “Profiles” Tab, Create a new Profile name with the following details
a. Name: AVROutbound
Now navigate to the “Profile parameter Overrides” applet and enter the following details:
a. From address : firstname.lastname@example.org //This is a dummy value
b. Siebel Server : SBL_SRVR1 // Give the name of the Siebel Server where the Communications Outbound Manager component is enabled.
Navigate to “Profiles” Applet and click on Menu >> Submit Profile changes.
Restart the Communication Management Component.
Also navigate to Server Configuration >> and add the profile names under email client.